To us, these aren’t “special requests”; they are built into how we work—no need to ask for permission or explain why you need them.
If you don’t see what you need on this list, please let us know how to help.
Communication
✓ All communication available in writing (text or email)
✓ No surprise phone calls—ever
✓ Scheduled calls with agenda sent in advance
✓ Written summaries after every conversation
✓ Response time expectations clearly communicated
✓ You choose your preferred communication method
✓ Floor plans and photos sent 24 hours before viewing
✓ Maximum 3 showings per day (with breaks), unless otherwise directed
✓ Silent showings available (minimal small talk)
✓ Off-peak touring times to avoid crowds
✓ Permission to bring support person(s)
✓ Permission to revisit properties as many times as needed
Decision Making
✓ No same-day pressure—ever
✓ At least 24-48 hours to review all documents
✓ Information broken down into digestible chunks
✓ Visual aids and comparison charts provided if needed
✓ Multiple explanations in different formats if needed
✓ “I need to think about it” is always acceptable
Documents & Contracts
✓ All documents sent in advance for review
✓ Plain-language explanations of legal jargon
✓ Highlighted sections showing what needs your attention
✓ Checklists for what you need to provide
✓ Digital signing available
✓ Time to process without rushing
Executive Function Support
✓ Clear timelines with buffer time built in
✓ Specific reminders (not vague “don’t forget”)
✓ I track deadlines so you don’t have to
✓ Breaking large tasks into micro-steps
✓ Visual organization systems
✓ Duplicate communication (text + email) if helpful
✓ No judgement for tardiness or late cancellations
Social/Anxiety Support
✓ No pressure to make small talk
✓ Meeting agendas provided beforehand
✓ Virtual meetings available
✓ Masking not required – Bring your authentic self
✓ Stimming welcomed
✓ Quiet spaces during closing when possible
Other Accommodations
✓ Understanding of sensory processing needs
✓ Flexible meeting locations (your space, public space, virtual)
✓ Permission to bring fidgets, headphones, support items
✓ Breaks scheduled into long meetings
✓ Clear expectations about what to wear, how long things take
✓ “I need to reschedule” with no explanation required
Amy was very professional and personable. She helped me maintain my composure at times when the buying process was overwhelming. She went out of her way to help and reassure me at every step. A wonderful buying experience was provided thanks to her.

I recently purchased a home, and used Amy Thomas as my realtor. Amy was tireless in her efforts to find the perfect house at the perfect price in the perfect location for me! She was always available for questions, and no question was ever too small. Amy acted as advocate for my best interests and liaison with loan officers and lawyers who seemed to be speaking a different language. When I am ready to buy or sell again, I would not choose any other agent.
